The short version. You pay $99 once. You get a licence key that unlocks the full HANDOVER pack builder in your browser. Your files never leave your computer. Because the key works the moment you receive it, you agree at checkout that your 14-day cancellation right ends when we deliver it. Your legal rights if HANDOVER doesn't work as described are not affected.
1Who we are
HANDOVER is sold by DiSH Creative Ltd, a company registered in England and Wales (company number 12756804, registered office 52 High Street, Pinner, Middlesex, HA5 5PW). Contact us at dianasimpsonhernandez@gmail.com. In these terms "we" and "us" means DiSH Creative Ltd, and "you" means the person or business buying HANDOVER.
2What you are buying
HANDOVER is a web tool that runs in your browser. It reads a folder you choose, maps what is in it, and builds a briefing pack you paste into an AI assistant (such as Claude, ChatGPT or Gemini) so it understands how your business works.
- The free version builds the map and a basic pack. No payment and no account.
- The paid licence unlocks the full pack: the tailored briefing instructions, every target AI, and splitting for large folders.
The licence includes the version of HANDOVER available when you buy and any updates we release for it. It is not a subscription and there is nothing to renew. To use HANDOVER you need a recent desktop browser (Chrome, Edge, Safari or Firefox) and your own account with an AI provider, which we do not supply.
3Price and payment
The price is $99 (US dollars), paid once, as shown at checkout. Any tax that applies is shown before you pay. Your bank may convert the amount and charge its own fees. Payment is processed by Stripe; we never see your card details. Your purchase may be sold through Onelink (Stripe's Link), acting as merchant of record: Onelink then charges you, works out and pays any VAT or sales tax due where you live, and sends your receipt, and your card statement shows LINK.COM*. Onelink's own payment terms apply to the payment; these terms apply to HANDOVER and your licence. Discount codes, where offered, are applied at checkout and cannot be exchanged for cash.
The contract between us starts when your payment is confirmed. Stripe emails you a receipt.
4Your licence key
After payment you are shown a licence key (it looks like HX-XXXX-XXXX-XXXX) and it is saved in your browser. Keep a copy. If you lose it, email us from the address you paid with and we will find it from your payment record.
One licence covers one person, or one business using HANDOVER for its own folders. Treat the key like a password. Don't publish or share it outside your business.
5Cancellation
If you buy as a consumer in the UK, you would normally have 14 days to change your mind about an online purchase. For digital content, that right ends once the content is supplied, if you agreed to that beforehand. At checkout you ask us to supply your licence key straight away and you acknowledge that, as a result, you lose the 14-day right to cancel once the key is delivered. Your receipt confirms this.
This does not affect your rights in section 6 if HANDOVER is faulty or not as described.
6If something is wrong
HANDOVER must be of satisfactory quality, fit for purpose and as described. If it isn't, tell us at dianasimpsonhernandez@gmail.com. We will try to fix it first. If we can't fix it within a reasonable time, we will refund you in full. If you are a consumer, nothing in these terms limits your rights under the Consumer Rights Act 2015. For advice on those rights, see Citizens Advice.
In particular, we will refund you if HANDOVER does not work in a supported browser on your computer and we cannot get it working for you.
7What the licence allows
You may use HANDOVER, and the packs it builds, for yourself or your own business, as often as you like. You own your files and the packs made from them.
The briefing instructions that HANDOVER adds to each pack, and the software itself, belong to us. You may use them inside your packs with your AI assistants, but you may not:
- resell, sublicense or give away your key, or let people outside your business use it;
- copy the briefing instructions out of HANDOVER to publish, sell, or build a competing product or service;
- use HANDOVER to build packs for paying clients unless we agree in writing (ask us about a consultant licence);
- try to get around the licence check or copy the paid features without a key.
Each paid pack carries a small, invisible marker linked to the licence key that built it. It contains no personal information and nothing from your files. It lets us identify a key if paid instructions are shared publicly.
8Your AI and your files
- HANDOVER reads your folder inside your browser. Your files, the map and the pack are never sent to us. See the privacy notice.
- You choose what goes into a pack and what you paste into your AI. Once you paste it, your AI provider's terms and data settings apply. Check them before you paste anything confidential, and use the redaction options in HANDOVER where they help.
- Make sure you are allowed to share the files you include, for example where they hold other people's personal data or a client's confidential information.
- HANDOVER helps your AI understand your business; it does not control what the AI says. AI assistants can be wrong. Check anything important before you rely on it.
9Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We do not exclude or limit our liability where the law does not allow it, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.
If you are a consumer, we only supply HANDOVER for domestic and private use. We are not responsible for loss of profit, loss of business or business interruption.
If you are buying as a business, our total liability to you for anything arising from HANDOVER is limited to the price you paid. We are not liable for indirect or consequential loss, loss of profit, or loss of data. Keep your own backups. HANDOVER only reads your files and never changes them.
10Ending a licence
We may switch off a licence key if you seriously break section 7, if the payment is refunded or reversed (for example a chargeback), or if the key was obtained fraudulently. We will tell you first where we reasonably can. If we ever stop offering HANDOVER, we will give you reasonable notice and keep the paid features working in your browser for at least 12 months from your purchase, or refund you in proportion if we cannot.
11General
- We may update these terms. The version that applies to you is the one shown when you bought.
- If a court finds part of these terms invalid, the rest still applies.
- You may not transfer your licence without our agreement. We may transfer our rights to another organisation if it won't reduce your rights.
- These terms are governed by the law of England and Wales. If you are a consumer, you can bring a claim in the courts of England and Wales, or in the courts of Scotland or Northern Ireland if you live there, and you keep any protections of the law where you live.
- If you have a complaint, email us first and we will reply within 14 days.